> Yomates Help Center - all pages: https://yomates.ai/llms.txt

# Answer questions and approvals

> Reply when an agent asks you to choose something or to OK a big action, including when you're away from the computer.

## Answer a question

When the choice is yours (which photo, what price, which listing), the agent asks in a panel above the message box, with the answers as buttons.

- **One question:** click an answer to send it.
- **Several answers allowed, or several questions in tabs:** answer them all, then click **Submit**.
- **Your own answer:** type it in the message box (it now says **or type your own answer**) and press Enter.
- **No answer:** click ✕ or press Esc. The agent decides and tells you what it picked and why, or stops if only you can decide. The chat shows **skipped**.

A number such as **+2** means more questions are waiting. Once you answer, the question and your answer stay in the chat as one line.

In a group chat, the panel shows which agent is asking, and a message that calls someone with `@` goes to the room instead of answering.

![A question from an agent, with its choices](/docs/img/question-en.webp)

## Say yes or no

Before a [big action](/docs/approvals#big-actions), the panel asks for your OK, with the details underneath. For a command, **View command details** shows exactly what will run.

- **Yes, go ahead** lets that one action run.
- **No, stop** refuses it. The agent asks you what to do instead and doesn't try another way.
- ✕ or Esc counts as no.
- Or type in the message box: a plain "yes" or "네" counts as yes, and anything else goes to the agent as your answer.

If you change the [permission setting](/docs/approvals) while the panel is open, the agent tries again under the new setting.

Workers (helpers an agent sends off on part of a job) can't ask you anything. What needs your OK goes to the agent that sent them.

![An agent asking before it posts a reply](/docs/img/go-ahead-en.webp)

## When you're away

While an agent waits, the top of its chat says **needs you**, and with **NOTIFICATIONS** on in its **PROFILE** you get a notification. A job given from Telegram, Slack or Discord sends its questions there too, with the answers as buttons. With **Every reply** on, every agent's questions go there ([Telegram, Slack and Discord](/docs/phone)).

If nobody answers a routine's question within ten minutes, the agent finishes what it can and says in its last message what is waiting for you.

## Logins

When an agent needs a login it doesn't have, the panel shows boxes instead of buttons. What you type goes straight into your saved logins when you click **Save**, and the agent never sees it. If the agent has the site open, **I'll type it on the site** lets you type it into the page yourself. See [How agents use passwords](/docs/passwords).