Refund Policy

Last updated: October 28, 2026

This policy covers Yomates plans bought on yomates.ai. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Plans paid in won through leviosa.ai.kr follow Article 10 of the Terms of Service.

14 days to ask for a refund

You can ask for a refund within 14 days of any payment, the first one or a monthly renewal.

• If none of the credits that payment added have been used, the whole payment is refunded.
• If some have been used, the share of the payment for the credits you have not used is refunded. For example, a $19 Light payment that added 2,000 credits, 500 of which were used, is refunded $14.25.

After 14 days a payment is not refunded, unless the service did not work as described and we could not fix it, or the law of your country gives you a longer right. Nothing in this policy limits the rights that law gives you.

How to ask

• Follow the link in the receipt Paddle emailed you, or go to paddle.net and choose Request refund.
• Or write to us at [email protected] from the address you subscribed with.

Paddle returns the money to the card or account you paid with, usually within 14 days of the refund being approved.

Canceling a plan

Canceling stops the next payment; it is not a refund. Cancel any time from Manage subscription on the pricing page or from the link in Paddle's emails. The plan runs to the end of the period you paid for.

What is not refunded

Credits given free of charge, in promotions or events, or as compensation have no refund value. Refunds are not issued where there is evidence of fraud or refund abuse.

Contact

Leviosa AI Corp., [email protected]. The company details are in Article 4 of the Terms of Service.