ymatesKR

Terms of Service

Last updated: October 28, 2026

This is an English translation of the Korean Terms of Service, provided for convenience. If the two differ, the Korean version prevails.

Leviosa AI Corp. (the "Company") sets out below the rights, obligations and responsibilities between the Company and users of the Leviosa AI service (the "Service"), and the terms and procedures for using it.

Article 1 (Purpose)

These Terms govern the rights, obligations and responsibilities of the Company and users in connection with the use of the Leviosa AI service provided by the Company.

Article 2 (Definitions)

  1. "Service" means the AI-based e-commerce operations automation platform, website, software, API, AI generation features, data analysis features, external marketplace integration features and all related services provided by the Company.
  2. "User" means a person who agrees to these Terms and uses the Service provided by the Company.
  3. "Member" means a person who has registered with the Company and continues to use the Service.
  4. "Paid Services" means subscription plans, credits, add-on features and other features the Company provides for a fee.
  5. "Recurring Payment" means a method by which usage fees are charged automatically at a fixed interval, such as monthly or yearly.
  6. "Credits" means deductible usage rights or points the Company grants to measure the use of certain features within the Service.
  7. "Generated Output" means product names, product descriptions, detail page copy, card news, short-form video scripts, customer service replies, edited images and any other text, image or data produced through the Company's AI features.
  8. "External Services" means external services linked to the Company's Service, such as Naver, Coupang, SmartStore, social media, payment providers, logistics providers, messaging services and third-party APIs.

Article 3 (Posting and Amendment of the Terms)

  1. The Company posts these Terms on the Service screen or a linked page so that users can easily find them.
  2. The Company may amend these Terms to the extent that doing so does not violate applicable laws.
  3. When the Company amends these Terms, it announces the effective date and the reason for the amendment at least 7 days before the effective date. For changes unfavorable to users, it announces them at least 30 days before the effective date.
  4. If a user continues to use the Service without expressly objecting by the effective date of the amended Terms, the user is deemed to have agreed to them. Where applicable laws require separate consent, those laws apply.

Article 4 (Company Information)

  1. The Company posts the following information on the Service's first screen, its footer or a separate linked page so that users can easily check it:
    • Company name: Leviosa AI Corp.
    • CEO: Haram Joo
    • Business registration number: 707-81-03878
    • Mail-order business registration number: 2025-Seoul Gwanak-1720
    • Address: FRONT1, 122 Mapo-daero, Mapo-gu, Seoul, Korea
    • Phone: +82-10-4014-6022
    • Email: [email protected]
    • Data Protection Officer: Haram Joo
    • Data Protection Officer email: [email protected]
  2. In accordance with applicable laws, the Company displays or announces key information such as transaction terms, fees and refund criteria so that users can clearly check it before paying.

Article 5 (Membership Registration)

  1. A user applies for membership by entering member information through the procedure set by the Company and agreeing to these Terms and related policies.
  2. The Company may refuse an application, or cancel its acceptance afterwards, in any of the following cases:
    • The application contains false information, another person's information, or omits required information
    • The applicant's membership was previously restricted or revoked, for example for violating these Terms
    • The Company determines that accepting it would significantly hinder the operation of the Service or cause technical difficulty
    • The Company otherwise determines, on reasonable grounds, that acceptance is inappropriate
  3. The membership agreement is formed when the Company's acceptance reaches the member.
  4. Members must promptly update their registered information when it changes, and bear any disadvantage resulting from failing to do so.

Article 6 (Content of the Service)

  1. The Company provides the following services:
    • Product search, product listing, adding products and product integration features
    • AI content generation, such as product name optimization, product description generation and detail page copy generation
    • AI editing of product thumbnails, AI generation and upload of card news, and AI generation and upload of short-form videos
    • Product management, order management, automated customer service replies and operational assistance
    • Data analysis, reports, recommendations, automation workflows and other features determined by the Company
  2. The Company may change all or part of the Service to improve its quality or features, or because of policy changes, technical needs, changes to External Services and the like.
  3. The Company may operate free and Paid Services separately, with different scopes, features and terms of provision.

Article 7 (Formation of the Paid Service Agreement)

  1. A user enters into a Paid Service agreement by applying for a Paid Service through the procedure set by the Company and completing payment.
  2. The Company may refuse an application for a Paid Service, or cancel it afterwards, in any of the following cases:
    • The payment information is false or fraudulent payment is suspected
    • Abnormal use, refund abuse, circumvention of these Terms, abuse of automation or the like is suspected
    • Providing the service is technically very difficult
  3. The Company announces the price, scope, conditions of use, billing cycle and refund criteria of each Paid Service on the payment screen or in a separate policy.
  4. Paid Services bought on yomates.ai are sold through our online reseller Paddle.com, which conducts the order process; Paddle.com is the Merchant of Record for those orders. Their payment, billing, taxes and renewals are also governed by Paddle's Buyer Terms, and their refunds by the Refund Policy.

Article 8 (Recurring Payments)

  1. For recurring payment products, if the member agreed to automatic payment at the first payment, the same payment method is charged automatically at each following billing cycle.
  2. Members may cancel recurring payments before the next scheduled payment date through the settings in the Service or another method set by the Company.
  3. When a recurring payment is canceled, automatic payment stops from the next billing cycle, and periods already paid for are handled according to these Terms and the refund policy.
  4. If a payment fails because the payment method has exceeded its limit, expired, been suspended, lost or canceled, the Company may restrict or suspend the use of Paid Services.

Article 9 (Credits)

  1. Credits are deducted when features designated by the Company are used, according to the criteria shown on the Service screen, in the pricing policy or on the payment screen.
  2. The validity period, expiry conditions and deduction criteria of purchased credits follow a separate policy set by the Company.
  3. Credits granted free of charge, and event, promotional and compensation credits, are not refundable and cannot be exchanged for cash.
  4. The Company may change its credit policy because of feature changes, policy changes, system improvements and the like, and announces significant changes in advance.

Article 10 (Withdrawal of Subscription, Cancellation and Refunds)

  1. Members may request withdrawal of a subscription, cancellation of an agreement or a refund for Paid Services to the extent permitted by applicable laws.
  2. Withdrawal may be restricted, in accordance with applicable laws and what is announced on the payment screen, for services provided digitally and immediately, services that grant credits on use, services whose AI generation features can be used immediately, and services whose value decreases significantly through use or consumption.
  3. Where withdrawal is restricted for digital content or services that start immediately, the Company displays or announces that fact so that users can easily see it before paying.
  4. Where a refund is possible, the refund amount is the amount actually paid minus the following:
    • The charge for credits used: the number of credits used × KRW 15
    • The charge for the period used
      • Monthly recurring products: the payment amount prorated over 30 days × the number of days used
      • Yearly recurring products: the payment amount prorated over 365 days × the number of days used
    • Payment processing fees, remittance fees and other costs that applicable laws allow to be deducted
  5. The refund is calculated as follows: Refund = amount actually paid - (credits used × KRW 15) - (prorated amount for the period used) - other refund-related costs
  6. If a member has started using the Service after paying, or the provision of digital content has begun, the Company may calculate the refund amount, to the extent permitted by applicable laws, taking into account the services already provided, the credits used, the time elapsed since use began and the costs of provision.
  7. Benefits provided free of charge, free credits, and benefits granted as promotions, events or compensation are not refundable.
  8. If a member could not use the Service normally for reasons attributable to the Company, the Company provides a refund or an equivalent remedy in accordance with applicable laws.
  9. Before paying, members review and agree to the refund criteria, the deduction for credits used, the prorated deduction for the period used and the conditions for canceling recurring payments.

Article 11 (Change, Suspension and Termination of the Service)

  1. The Company may temporarily suspend all or part of the Service for maintenance, replacement or failure of information and communication equipment, communication outages, system inspections, security responses, failures of External Services or other substantial reasons.
  2. The Company announces planned suspensions in advance. In unavoidable cases, such as urgent failures or security problems, it may announce them afterwards.
  3. The Company may terminate all or part of the Service because of the end of the business, a restructuring of the Service, technical reasons, policy changes and the like. In that case it announces the termination in advance and takes reasonable measures to protect paying members.

Article 12 (Obligations of the Company)

  1. The Company does not engage in acts prohibited by applicable laws or these Terms, and endeavors to provide the Service continuously and stably.
  2. The Company implements security measures required by applicable laws to protect users' personal information.
  3. When the Company receives a complaint or inquiry from a user, it endeavors to handle it promptly unless there is a justifiable reason not to.

Article 13 (Obligations of Users)

  1. Users must not do any of the following:
    • Register false information or use another person's information
    • Transfer, lend, pledge or share an account without authorization
    • Infringe the intellectual property rights of the Company or third parties
    • Interfere with the normal operation of the Service
    • Use the Service in ways the Company does not permit, such as abnormal access, macros, bots, scripts, reverse engineering, bypassing access controls or excessive requests
    • Use the Service in a way that violates the terms or operating policies of External Services or applicable laws
    • Engage in illegal or unfair commercial practices, such as listing illegal products, false advertising, deceiving consumers, or infringing copyrights or trademarks
    • Damage the Company's reputation or interfere with its business
  2. Users are responsible for the final review and checking of information posted, edited, sent or uploaded to external marketplaces using the Company's AI or automation features.
  3. Members are responsible for any disadvantage resulting from violations of external platform policies, including policy violations, account sanctions, sales restrictions, visibility restrictions, advertising restrictions, API usage restrictions, withheld settlements, account suspensions and deletions, except where caused directly by the Company's intent or gross negligence.

Article 14 (Management of Accounts and Credentials)

  1. Members are responsible for managing their accounts, passwords, API keys and External Service credentials.
  2. Members must not let third parties use their accounts or credentials.
  3. Members who become aware that their account has been stolen or used without authorization must notify the Company immediately and follow any instructions the Company gives.

Article 15 (External Services)

  1. The Company's Service may be provided in connection with External Services.
  2. Some features may be restricted or suspended because of policy changes, API changes, failures, expired authentication, account restrictions, disconnection or termination of External Services.
  3. The Company is not liable for restrictions on features or for damages caused by the fault of External Service providers, the fault of members or changes to external platform policies, unless the Company acted intentionally or negligently.
  4. The Company does not permit use that is contrary to the policies of External Services, and where a violation is suspected it may restrict integrations, features or accounts.

Article 16 (AI Features and Generated Output)

  1. The Company provides AI-based automation and generation features. However, the accuracy, completeness, legality, sales performance and fitness for a particular purpose of Generated Output may not be guaranteed.
  2. Before using Generated Output for actual posting, uploading, advertising, selling, customer service or applying it to external marketplaces, members must review it themselves and make any necessary corrections or additions.
  3. Members are responsible for ensuring that output generated from the data, prompts, images, product information, reply history and the like they enter does not infringe the rights of third parties or violate laws.
  4. When members register, edit, distribute or send Generated Output to external platforms, they bear final responsibility for the results.
  5. The Company may process service usage records and input data to improve service quality, fix errors, enhance features, respond to security issues and perform statistical analysis, to the extent permitted by applicable laws and the Privacy Policy.

Article 17 (Intellectual Property Rights)

  1. Intellectual property rights in all works and rights provided by the Company, including the Service, software, UI, logos, trade names, databases, planning, copy, images, technology and operating methods, belong to the Company or the rightful owner.
  2. Members may not copy, modify, distribute, sell, lease, create derivative works from, reverse engineer, disclose or commercially reuse the Service without the Company's prior written consent.
  3. Rights and responsibilities for materials that members enter, upload or connect while using the Service belong to the respective members. However, members consent to the Company storing, copying, transmitting and processing those materials to the extent necessary to provide the Service.
  4. A member who publishes an agent or a skill to the Store, the catalog in which members share agents and skills with one another, represents that they hold the rights to everything in it, including its instructions, skills and files and the name and description they give it, and that it contains no other person's personal information, account credentials or confidential material.
  5. By publishing, the member grants the Company a worldwide, non-exclusive, royalty-free license to store, copy, review, display and distribute the listing through the Service and its web pages, and grants every member who installs it a non-exclusive, royalty-free license to use, copy and modify it for their own business. A license granted by an install made before the listing is removed continues.
  6. The Company reviews a listing before it appears in the Store, and may decline or remove a listing without prior notice where it violates these Terms, applicable laws or the rights of others, or is reported as doing so. Anyone who believes a listing infringes their rights may report it to [email protected]; the Company reviews the report without delay and takes the listing down where warranted.
  7. The Company does not guarantee the quality, accuracy, safety or fitness for purpose of listings published by other members. Members review an installed agent or skill before using it, and Article 16 applies to what it produces.

Article 18 (Withdrawal of Membership and Restrictions on Use)

  1. Members may request to withdraw their membership at any time through a feature in the Service or a procedure set by the Company.
  2. If a member violates these Terms or applicable laws, the Company may restrict, suspend or terminate the member's use of the Service after giving prior notice. In cases of urgent security issues, illegal acts, infringement of rights or threats to the system, it may give notice afterwards.
  3. Even after a member withdraws or the agreement ends, information that must be retained under applicable laws and the Privacy Policy may be kept for a certain period.
  4. Even when a member withdraws, charges already incurred, credits used, legal retention obligations, dispute resolution and the like are handled according to these Terms.

Article 19 (Notices)

  1. The Company may give notices to members by the email address or mobile phone number they registered, by notifications in the Service, or by any other method the Company considers appropriate.
  2. For notices to an unspecified large number of members, the Company may post a notice in the Service instead of notifying each member individually. However, matters that significantly affect members' rights and obligations are notified individually.

Article 20 (Damages and Disclaimers)

  1. If the Company or a member causes damage to the other by violating these Terms, the party at fault must compensate for that damage.
  2. The Company is not liable when it cannot provide the Service because of natural disasters, war, riots, power outages, failures of telecommunications carriers, failures of cloud infrastructure, failures of External Services, hacking, DDoS attacks, orders from government authorities or other force majeure.
  3. The Company is not liable for service disruptions or damages caused by reasons attributable to the member.
  4. The Company is not liable for External Services, information entered by members, the results of using Generated Output, sales performance, advertising performance or whether revenue increases, unless the Company acted intentionally or negligently.
  5. The Company is not liable for consequences to members of violating external platform policies, such as account suspensions, sales restrictions, withheld settlements, visibility restrictions or content deletion, unless the Company acted intentionally or with gross negligence.
  6. The Company's liability for damages may be limited to the extent permitted by applicable laws.

Article 21 (Protection of Personal Information)

  1. The Company protects users' personal information in accordance with applicable laws and the Company's Privacy Policy.
  2. Details of the collection, use, retention, destruction, provision to third parties and outsourcing of personal information follow the separately posted Privacy Policy.

Article 22 (Dispute Resolution and Governing Law)

  1. If a dispute arises between the Company and a user, both parties endeavor to resolve it through good-faith consultation.
  2. The laws of the Republic of Korea govern the interpretation of these Terms and disputes between the Company and users.
  3. If a lawsuit is filed between the Company and a user, the court with jurisdiction under applicable laws such as the Civil Procedure Act is the court of first instance.

Article 23 (Miscellaneous)

  1. Matters not set out in these Terms follow applicable laws and commercial practice.
  2. The Privacy Policy, refund policy, credit policy, External Services policy and notices for individual features form part of these Terms.
  3. If these Terms conflict with an individual policy, the notice on the payment screen, the individual service screen or the individual policy prevails unless otherwise specified.

Supplementary Provisions

These Terms take effect on March 24, 2026.

Paragraphs 4 to 7 of Article 17 take effect on October 27, 2026.

Paragraph 4 of Article 7 takes effect on October 28, 2026.